AskLettie

About AskLettie

Yo, meet AskLettie, the ultimate game-changer for landlords and letting agents! This slick AI tool is all about automating tenant maintenance requests around the clock via WhatsApp. Imagine never having to deal with those annoying phone calls and chaotic messages again. Lettie swoops in to save the day by helping tenants log issues seamlessly, all while sending you crystal-clear reports. It's like having a personal assistant who never sleeps! Whether you're managing a single flat or a whole portfolio, Lettie helps you save hours of time, automatically resolving issues and keeping you compliance-ready for upcoming regulations. With its expert-grade AI and seamless integration into a platform your tenants already know and love, Lettie is not just a tool; it's your new best friend in property management. Get ready to rent your property, not your time!

Features of AskLettie

24/7 Tenant Triage

Lettie’s always on call, automating tenant requests via WhatsApp. This means your tenants can report issues anytime, day or night, without waiting around for you to pick up the phone. It's smooth sailing for everyone involved!

Centralised Evidence Locker

Say goodbye to lost paperwork! Lettie lets you attach repair invoices, gas safety certs, and private notes, all stored in one handy spot. No more digging through files or emails; everything you need is right there at your fingertips.

Automatic Audit Trail

With Lettie, you get an un-editable log of every interaction. Time-stamped messages, AI replies, and actions taken are all documented automatically. It's the perfect way to keep your compliance game strong and stress-free.

1-Click Legal Reports

Need a maintenance report? Boom! With just a click, Lettie generates a clean report for any tenant or property. Your audit-ready data is always just a click away, making legal compliance as easy as pie.

Use Cases of AskLettie

Hassle-Free Maintenance Requests

Tenants can use WhatsApp to report issues like a leaky faucet or broken radiator at any hour. Lettie captures and triages these requests, ensuring you’re always in the loop without the headache of constant phone calls.

Streamlined Compliance Management

Tired of worrying about landlord regulations? With Lettie’s automatic audit trail and evidence locker, you can easily keep track of all maintenance activities and compliance documents, making life a whole lot easier when inspections roll around.

Instant Tenant Support

Imagine your tenant messaging about a heating issue during a cold snap. Lettie can instantly analyze the problem and provide guidance based on the specific appliance model, helping tenants self-solve simple issues without waiting for you.

Efficient Property Management

Managing multiple properties? Lettie helps you juggle tenant requests like a pro. With its dashboard and issue log, you can keep tabs on everything from one place, saving you time and energy to focus on growing your portfolio.

Frequently Asked Questions

How does AskLettie work?

AskLettie automates tenant maintenance requests via WhatsApp, allowing tenants to report issues anytime. The AI triages these requests, logs them, and generates compliance-ready reports, streamlining the entire process.

Is it easy to set up?

Absolutely! Just sign up in 60 seconds, add your property details, and invite your tenants. Lettie takes care of the rest, logging and triaging every request automatically.

Can I use AskLettie for multiple properties?

You bet! Lettie is designed for landlords managing multiple properties, making it simple to keep track of maintenance requests and compliance across all of them.

What if my tenants aren’t tech-savvy?

No worries! Since Lettie operates through WhatsApp, your tenants can report issues using a platform they're already familiar with. It’s super user-friendly and doesn’t require them to download any new apps.