Sentaiment

About Sentaiment

Alright, let's cut through the noise. You know everyone's using AI like ChatGPT and Claude to look you up, right? And right now, you have zero clue what those bots are saying about your brand. It's like your reputation is being written by a ghostwriter you never hired. That's where Sentaiment comes in. It's your brand's backstage pass to the AI show. We're talking about a platform built for marketing, comms, and PR squads who are tired of flying blind. Sentaiment does the detective work for you, querying all the big-name AI models (ChatGPT, Gemini, Perplexity, you name it) to show you exactly how they describe your company. No more guessing. Then, it doesn't just dump a scary report on your lap—it gives you the actual playbook with model-specific steps to fix errors, crush misrepresentation, and shape the narrative before it shapes the market. In the age where AI does the research, Sentaiment gives you the clarity and control to own your story.

Features of Sentaiment

Perception Audit (The Reality Check)

This is your five-minute wake-up call. Sentaiment automatically fires off 50+ real-world questions about your brand to all the major AI models like ChatGPT, Claude, and Gemini. Forget synthetic tests—we read the models directly. You get a complete snapshot of your AI brand presence, seeing exactly what potential customers or journalists are being told, warts and all. It's the fastest way to go from "I think we're okay" to "Oh snap, we need to fix this."

Echo Score & Gap Analysis (Your Brand's Vital Signs)

Instead of a confusing data dump, you get one simple score: your Echo Score. This bad boy shows how clearly and consistently AI describes your brand. The dashboard breaks it all down, showing you which topics are strong, which narratives are totally off-base, and even which websites the AI is pulling its (sometimes wrong) info from. Spot the gaps and the drift over time, so you know what to tackle first.

Model-Specific Suggested Actions (The Fix-It Playbook)

This is the magic sauce. Sentaiment doesn't just highlight problems; it hands you the solution on a silver platter. Get tailored, step-by-step instructions for each AI model to correct errors, update outdated info, and reinforce your key messages. The actions are prioritized by impact vs. effort, with clear copy, header, and schema guidance that actually speaks the AI's language. No BS, just actionable fixes.

Executive Reports & Tracking (Look Like a Hero)

You gotta show the work, right? Sentaiment lets you whip up sleek, simple reports to share with your team or the C-suite. Show off your improving Echo Score trend, highlight the top issues you're solving, and export to PDF for stakeholder presentations. Plus, with automated tracking, you can prove your efforts are working as you watch your AI perception improve over time.

Use Cases of Sentaiment

For Launching a New Product or Rebrand

When you drop something new or totally refresh your brand, the old internet ghosts haunt you. AI models might still be spouting your old messaging. Use Sentaiment to run an audit right after launch, see which bots are stuck in the past, and use the Suggested Actions to aggressively update your narrative across all AI platforms. Ensure your big reveal isn't undermined by outdated chatbot answers.

For Crisis Communications & Reputation Management

Something hits the fan, and you need to know how AI is interpreting the story. Is it amplifying the issue? Sentaiment gives you real-time visibility into the AI narrative. Monitor the Echo Score for dips, identify the specific risky responses being generated, and deploy precise fixes to guide the AI toward accurate, balanced information. Control the narrative at the speed of gossip.

For SEO & Content Teams in the Age of AI

Your SEO strategy is now incomplete without AI perception. Sentaiment shows you if your beautifully crafted headers and schema markup are actually being understood by LLMs. Use the insights to tweak your content, ensure your site speaks "AI-friendly," and close the exposure gap. It's the missing link between traditional SEO and dominating AI search results.

For Agency Client Reporting & Proving Value

Agencies, this is your secret weapon. Stop giving clients vague reports. With Sentaiment, you can show tangible proof of your impact. Run a before-and-after audit for a client, demonstrate the improvement in their Echo Score, and present the exact actions you took to fix their AI reputation. It turns abstract "brand management" into a measurable, billable service.

Frequently Asked Questions

How is this different from regular social/media monitoring?

Totally different ball game, my friend. Social listening tells you what people are saying. Sentaiment tells you what the AI machines that influence those people are saying. Since 89% of B2B buyers use AI to research, you need to know what that automated, always-on research assistant is whispering in their ear. We monitor the source of the narrative, not just the chatter it creates.

Do I need to be a tech wizard to use this?

Nope, not at all. We built this for marketers, not engineers. You can get set up and have your first Echo Score in about 5 minutes. The dashboard is designed to be simple, and the Suggested Actions are written in plain English (with clear technical guidance if your dev needs to help). No coding skills required to take back control.

How often should I run an audit?

For most brands, checking in monthly is a solid rhythm to catch any narrative drift. But if you're in a fast-moving industry, launching something big, or managing a sensitive situation, you might want to run audits weekly or even get real-time monitoring on a higher plan. The platform makes it easy to track trends over time so you can see the impact of your work.

What if the AI models just keep pulling from wrong sources?

This is the whole point of our Suggested Actions! We don't just say "a source is bad." We give you the exact steps to strengthen the right sources and signals. This includes optimizing your own website's headers and schema so AI wants to use it, creating authoritative content, and other tactics that make the correct info the most attractive data for the models to scoop up. It's SEO for the AI era.

Pricing of Sentaiment

Sentaiment offers a 14-day free trial to kick the tires. After that, plans start from $10 per month for monitoring one brand entity with ChatGPT. They have tiered plans (Monthly and Yearly, with 17% savings on yearly) that scale up to track 10+ AI models, include more entities, and offer features like real-time monitoring and executive reporting. You can check the exact latest tiers and features on their website's Pricing page.