iGPT

About iGPT

Let's be real: email is the chaotic, messy, beautiful beast where actual work gets done. It's also the place where most AI tools absolutely faceplant. Trying to get an AI agent to understand a sprawling email thread with attachments is like asking a goldfish to do your taxes. iGPT fixes that. It's the email intelligence API that finally gives your AI agents and workflows the context they desperately need. Think of it as the ultimate translator between your messy human communication and your clean, logical AI systems. It's built for enterprises and devs who are building the next wave of agentic AI—sales bots, deal analyzers, customer success automators, you name it. The main flex? You don't have to mess with parsing, chunking, or building your own vector stores. You just send a single, simple API call asking a question in plain English, and iGPT does the heavy lifting: it fetches, understands, and shapes the context from your emails and docs, delivering a crisp, cited answer ready for your LLM to reason with. It's the cheat code for building AI that actually understands how work happens.

Features of iGPT

The Unified "One-Call" Endpoint

Forget the old-school, multi-step nightmare of retrieving data, shaping prompts, and praying for a good answer. iGPT's killer feature is a single API endpoint. You just throw a natural language question at it—like "what were the action items from the board meeting?"—and it handles the entire pipeline internally. It retrieves the relevant info from your indexed emails and attachments, optimizes the context for your LLM, and gives you a structured, cited response. It's the ultimate "I don't want to think about it" solution for devs.

Deep Email & Attachment Indexing on Autopilot

iGPT doesn't just skim subject lines. It goes deep. It automatically and continuously indexes your connected email data, pulling in not just the message body but all the juicy context: who replied to whom, when, and the entire thread history. Plus, it cracks open attachments—PDFs, spreadsheets, docs—and extracts the text and data so your AI can actually "read" the whole conversation. It's like having a super-organized intern who instantly files and summarizes every email and document that comes in.

Context Engineering Framework (CEF)

This is the secret sauce that makes the magic fast and accurate. Instead of you tweaking prompts and chunking strategies, iGPT's CEF automatically optimizes how it retrieves and presents information to your LLM. It uses a hybrid of semantic search, keyword matching, and smart filters, all scored and reranked in one go. The result? You get hyper-relevant context without any prompt-tuning voodoo, leading to answers that are actually useful.

Enterprise-Grade Security & Zero Data Shenanigans

iGPT is built for companies that can't mess around with data leaks. It offers zero data retention (your prompts and data are processed in memory and never stored), zero data training (your info never trains their or anyone else's models), and full RBAC (Role-Based Access Control) so you can lock down who accesses what. Every answer comes with a full audit trail, so you can trace exactly which email or doc it came from. You can sleep soundly knowing your data isn't going on an adventure.

Use Cases of iGPT

Sales & Deal Intelligence Agents

Tired of sales reps digging through a million emails to figure out a deal's status? Build an AI agent powered by iGPT that can instantly answer questions like "What's the main objection from the prospect at Acme Corp?" or "Has the signed SOW been sent?" It extracts decisions, next steps, and risks directly from the email thread, giving your sales team superhuman deal awareness and letting your CRM auto-update itself.

Customer Success & Support Automation

Stop making customers repeat themselves. Connect iGPT to your support ticket system or customer success platform. Now, when a customer emails in, your AI can instantly pull up their entire history—past issues, feature requests, account details from attached invoices—and provide context to a human agent or even automate a response. It turns chaotic support inboxes into structured, actionable intelligence.

Internal Task & Follow-Up Triage

Meetings end with action items... that then vanish into the email void. Use iGPT to build a workflow that automatically scans meeting recap emails and Slack-digest threads to extract open tasks, assignees, and deadlines. It can then ping people, update project management tools like Asana or Jira, and keep everyone accountable without a human having to play detective.

Audit, Compliance & Legal Discovery

Need to find every mention of a specific clause or prove a decision was communicated? Instead of a team of paralegals manually searching emails for weeks, point an iGPT-powered agent at the relevant mailboxes. It can understand natural language queries across massive volumes of data and attachments, returning precise, cited evidence in minutes, making compliance audits and e-discovery a fraction of the headache.

Frequently Asked Questions

How is this different from just using the GPT-4 API with my emails?

Great question! Using raw GPT-4 with emails is like giving a genius a library with all the books thrown on the floor in a random order. They're smart, but they can't find anything. iGPT is the librarian who organizes that chaos first. It does the hard work of indexing, retrieving the right bits from threads and attachments, and shaping it into a perfect context window before it goes to your LLM. You get accurate, cited answers without building the entire retrieval infrastructure yourself.

Is my email data safe? Do you train on it?

Absolutely not. We have a strict zero data training policy. Your data is never, ever used to train or improve any AI models, ours or anyone else's. It's processed in memory for your request and then discarded (that's our zero data retention policy). We treat your inbox like a vault, not a training dataset. Full audit trails and RBAC give you total control and visibility.

How fast is it? Can it handle real-time data?

It's stupid fast. We're talking about ~200ms to retrieve the right info from a huge, messy mailbox and ~3 seconds to get the first token of a reasoned answer. And yes, it indexes new emails and attachments in real-time, so the answers your agents get are always based on the latest info. No waiting for nightly batch updates.

What if I need it on my own servers?

No problemo. While we have a quick-setup cloud option, we get that some data can't leave the building. iGPT offers hybrid and fully private deployment options. You can run it in your own VPC or even fully on-premise, keeping every single byte of data under your company's physical control. Just hit up "Talk to an expert" to discuss custom deployments.